marco@ebay why should I provide a returns label and take all the risk incase the item is damaged or lost and then have to come begging to ebay for a postage credit where you provide no transparancy in accounting for credits for a specific case? If the item gets lost or damage ebay's response is often you are a business you need to account for the loss. 

Amazon can provide specific credits for each case if a buyer abuses the returns system, why can't ebay do the same instead of hiding behind one credit in the invoice with no transparancy?