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@darth_baggins wrote:

I'd like to ask why eBay say that Royal Mail 48 comes with tracking. It doesn't. It has a scan on delivery that confirms delivery but it's incorrect to call it tracking and often causes confusion with buyers and sometimes leads to accusations of sellers providing fake tracking numbers.

 

This is not just semantics, there's a big difference between tracking and delivery confirmation.

 

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Hi @darth_baggins

I understand where you are coming from. It tracks the delivery of the item but does not have scans throughout. 

eBay is adopting Royal Mail's explanation of this service.  I will share this insight with our postage team that communicates with Royal Mail.

Thanks,

Katie

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