@4ponyandrider wrote:
And here we go again. No answer. This has nothing to do with anything except ebay not being able to add 2+2 that is does not make 0. You have had months now to 'listen' to the sellers and complaints from customers yet you do nothing, but offer excuses. Time sellers where listened to for real and this very real problem resolved.
Hi @4ponyandrider,
Appreciate your feedback on this.
I do want to clarify that the system is no longer counting 2 + 2, being the dispatch and postage time. The formula is now more complex and takes other factors into consideration. This includes criteria such as carrier performance, the location of your item and your buyer’s delivery address.
Hope this helps to explain why this is not a technical issue and it is a change to how estimated delivery dates are calculated. We will continue to share your sentiment on this with the relevant teams here.
Many thanks,
Katie
