@rahrah9 wrote:
Hi, I have purchased an item from a seller on eBay. Consequently the item has proven to be stolen. I know this, as it's my original item that went missing in transit! Seller was going to offer a refund but has consequently changed their mind. I've tried to contact eBay customer services, but they've just opened a return item case. I don't want to return my item, I just want refunded. I've reported the seller to the police.
Hi @rahrah9
It can be very difficult for us confirm items from different transactions are the same as we never see what was sent. If you sold the item through eBay originally PM me the details of the transaction and I will forward it on to the Policy Team. Ill ask them to review both to see if there is any action that they can take.
Thanks,
Dave
