Hi, I have purchased an item from a seller on eBay. Consequently the item has proven to be stolen. I know this, as it's my original item that went missing in transit! Seller was going to offer a refund but has consequently changed their mind. I've tried to contact eBay customer services, but they've just opened a return item case. I don't want to return my item, I just want refunded. I've reported the seller to the police.