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@rainbowtrax wrote:

I'd like to raise the item specifics issue that someone mentioned previously. They flagged the word boxing as an issue but the problem is much bigger than that and seems to affect item specifics across all categories.

 

The issue is that when you use certain words in your title, when buyers perform a search then the words are being wrongly assigned to the left filters as if they were item specifics - even if the item specific has been correctly filled in. I'll use my own listings to illustrate what happens.

 

If you look at my audio books for sale here: Items for sale by rainbowtrax | eBay then you can see that one of the left filters is Topic. I apparently have 28 for Girls' Interest, 28 for Boys' Interest  and 188 for Books (all of which I never use). If you click on See All against Topic then you get the full list which includes 16 for Love. If you select Love and look at the items, this is what you get: https://www.ebay.co.uk/sch/Audio-Books/29792/m.html?_ssn=rainbowtrax&_dcat=29792&rt=nc&Topic=Love

 

As you can see, the first item is this: https://www.ebay.co.uk/itm/295074897571 . It's not about love, the Topic hasn't been filled in as Love. In this case it doesn't even have love in tge title, it's picked up the word passion.

 

In the Records category, the left filters claim I have 19 listings where the artist is The Band (only one is by The Band): Items for sale by rainbowtrax | eBay. The other 18 all have the correct artist filled in in the Artist item specific (it has to be filled in as it's a required one) but it's just ignoring this and assigning the wrong artist in the left filters.

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Hi @rainbowtrax,

Thank you for the examples provided to show this issue with regards to wording, filters and item specifics. I'll get these flagged with the product team to review them.

Thank you,

Kat