@rainbowjam wrote:
I have an issue with my a promotion I'm running. I currently have Buy 3 Get 1 Free set up to include all items priced at £2.99 or less. If you go from my shopfront to the offer page here Buy 3, get 1 free (add 4 to basket) - Buy 3 Get 1 Free (Add 4 To Basket) - eBay rainbowjam then it shows all 235 items that are included. However, when you click on the listings, many of them have no indication of the offer anywhere on the listing.
The item page should look like this one Latest & Greatest Indie Love 3-CD Box Set NEW SEALED Cure/Pulp/Stands/Ash/Cast+ 698458935229 | eBay with Buy 3 Get 1 Free above the photo. But many of them look like this Dan Seals Fired Up PROMO CD Full Album 1994 Country 93624562825 | eBay with absolutely nothing to indicate that they're part of an offer anywhere on the page.
If someone finds the affected listings in normal search results, they have absolutely no way of knowing about the offer so incentive to browse the offer and buy more items.
The offer does work at checkout but most people won't get that far because they're completely unaware of its existence.
Hi @rainbowjam
This usually happens if a price range has been set for the event inventory as well as adding the item numbers. If you edit the event you should be able to see the range you set and make an amendment.
Thanks,
Dave
