@williabaxte7 wrote:

And not returned to my nectar total on eBay either 


Hi @williabaxte7 ,

 

If the seller had processed it correctly as a cancellation/INR the voucher would have come back on the account. The seller didn't process it as a cancellation. They gave a direct refund of the full amount £12.99 ( (£10.49 + £2.50) so the £2.50 was given back in the refund total amount. 

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply