---

@williabaxte7 wrote:

Good afternoon I have a problem that really needs sorting . I ordered a item in June pad for item using 500 points £2.50  from my nectar card  and rest using PayPal . .the item was refunded a few days later as the item had been lost in transit . I have received a refund back to my bank account for the PayPal payment . But have not received the refund for the nectar points used . I have spoken to nectar regarding this and they say I have to contact eBay to get this sorted. 

Please help!

---

Hi @williabaxte7 ,

I know we answered this question for you last week so just to check was the sale cancelled on eBay?  Do you have an item number that I can check for this transaction?

Thank you,

Kat