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@drgwalker wrote:

I sold an item on Saturday going to the USA without any issues using my preferred courier for dispatch. I sell an item on Monday morning (Item number: 115811918256) going to New Zealand only to find it was sold via the Global Shipping Programme.

 

Can someone from eBay be as kind as to inform me why I was suddenly enrolled into the GSP without any prior warning or notification and can you also inform me how you calculated the courier rate, as what you charged the buyer probably won’t cover the cost for a 2kg parcel?

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Hi @drgwalker ,

There is auto opt in for GSP and there should be a notification on your account when this occurs. It usually gives a timeframe to opt out before it takes place on the account.  I will send your details to our shipping team for feedback  if no notification was received as part of the auto opt in process. The courier rate is done between eBay and their shipping partners for GSP.

Thank you,

Kat