@tenovuscancercare wrote:
I wanted to ask why there is now additional listing fees to run auctions on anything other than a 7 day timescale please?
We are a charity account and used to be able to prepare listings on a weekday and set the time to run so they would finish on the weekend, which is supposed to be the best time for an auction to end, however we have noticed there is now a 18p charge for this.
There is some discussion on this matter on the ebay charity connect forum on facebook and some charities say they have had these fees removed when queried, but this isn’t consistent.
Can someone here help me with this ?
We made the change as part of the last seller release. With this we doubled the amount of free 7day auction listings while charging for longer durations.
I understand this is not ideal for the way you're set up and I'll send this feedback on to the policy team to review.
Thanks,
Dave
