@ducatimondo wrote:
Can someone look at the bell notifications on the PC webpage
This account shows 46 items to dispatch, there is only 1 as the rest have been shipped.
Our other account shows 88 items to dispatch, there is also only 1 as the rest have been shipped.On the app, they both show 9+ as for some reason it was only ever set up to show upto 9, then just shows 9+ if you have more or the system doesn't work and it thinks you have more.
Surely this is basic programming, how come it does not work?
Thanks
Russ
Hi Russ,
This is feedback I have seen and understand what aspect you are referring to. We have been informed it can take 24 hours for the prompt to reflect new actions taken on the account. So if you dispatch an item it can take up to 24 hours to remove from the prompt notifications.
We are always aiming for these features to be more real-time and they are continuing to make advances to seller hub and notifications where possible.
Thanks,
Katie
