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@wearenowclosedthankyou wrote:

Thanks for your reply.

I changed all my listings from 2nd class signed for to RM tracked 48 in the hope of the premium returning but it didn't! I always had 2nd class signed and never had an issue plus it doesn't make sense when 35 qualify and all the others don't when they are all posted exactly the same? 

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Hi @wearenowclosedthankyou ,

Something may have changed with regards to one of the postage options no longer qualifying but I will need to look into this. When did you make the change to all the listings? Can you also provide an example item number for one of the 35 listings that is showing the premium badge?

Thank you,

Kat