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@retroclub wrote:

Thanks Kat. I've spoken to customer service who said the account has no issues but I didnt think anyone at ebay offered 1-1  sales and growth conversation help? Is this something someone at customer service can do?

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Hi @retroclub ,

It may be the case that when they reviewed the account when you made contact they saw no issues that would be impacting the sales. When in contact with customer support you can ask them to review your sales performance and listings for recommendations on improvement.

Thank you,

Kat