The last month or so I have noticed a increase in returns claiming not as described when they have not read the listing or buyers putting offers in then not paying as they then go back and read the listing. I have noticed in the last month or so ebay have introduced a pop up at times when searching for items and buyers can click this to purchase the item quicker but without actually looking at the item page. This is great for brand new products where the buyer likely already knows what they are purchasing.

As my store name suggests I don't sell brand new products and often best if buyers read the description or item condition report to see if there are any defects or something missing mentioned in the listing. 

Can feedback be passed on to the correct team that is creating more returns/unpaid offers which cost a small business time and money dealing with.