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dave@ebay wrote:

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@retroclub wrote:

Thanks Dave, using Royal Mail business CRL service so all items have a QR code for tracking but it's not required by Royal Mail for the post worker to scan the item so it will only be scanned/marked as delivered on eBay if the QR code is scanned.

If we mark the item as shipped at 8pm today on eBay my worry is does ebay then say this is DAY 1 so the expected delivery date would be one day sooner than if we had marked it as shipped one minute after midnight on the actual day RM will process it.

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Hi @retroclub 

 

Thats correct, once the item marks as dispatched it counts as day one. It sounds its overriding your cut off time. I will need to look further into it to make sure that's whats happening. 

 

Thanks,

Dave

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Could you confirm then if you ship the item (mark as dispatched) at 8pm in the evening then the ebay system would class that as on the way and that actually you shouldnt mark it as shipped until after midnight?

I would imagine millions of private users ship packages/print labels/buy labels in the evening which would mean that millions of buyers would see tracking and expect it one day early.