@elcon_europe_ltd wrote:
From the information link you provided:
- For sellers where eBay collects EU VAT on the transaction under OSS or IOSS rules, eBay will issue sellers with either a transaction document (imports) or a self-billing invoice (valid VAT registration number on file, with goods sold from within the EU) as appropriate
This document will show details of the transaction for which eBay has taken on VAT responsibility, and can be used for the seller's own records as evidence that eBay has collected VAT.Where is the "transaction doument" please??
We don't have any access to the financial systems from here but the Payments Team should be able to help you with with issuing documents.
You can request a callback through the Contact us section at the end of this page.
Thanks,
Dave
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