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@vjm-supplies wrote:

Thank you for your reply.  I'm not sure if you are missing my point.

 

The issues I am experiencing are being felt by huge numbers of sellers across ebay.  Therefore the issue cannot be with my listings.  If I'm honest i could spend hours 'optimising listings' and it wouldn't make one bit of difference.  The problem with everyone's huge decrease in sales is not a individual seller issue but an ebay issue.

 

But as usual ebay never admit that the real issue is a bigger site wide one.  Until this changes things will only get worse and worse for us sellers.

 

Please can you answer why if I search for something on ebay it automatically chooses the category of the search results that I am shown.  Therefore customers may not realise this and will not be seeing all of listings for the products they are searching for.  Why can't the search results return results within 'All categories' rather than trying to guess the category?

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Hi @vjm-supplies ,

With regards to the search it is working like this as it is trying to provide the buyer with the most streamlined route. This can be based on factors like sales and item specifics. 

Thank you,

Kat