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@redphalarope wrote:

Hello

Can we have an update on delivery options please.  For a week there has been no option to choose Royal Mail Large Letter or Letter delivery - I know this is a problem for other sellers too.  Also when I update a listing the Delivery panel states 'No Service Selected' and then (again) there's no Royal Mail Letter options.  I only sell items via Letter post and, as there is no work-around, I've stopped listing.  It's very frustrating.

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Hi @redphalarope 

Thanks for reaching out. 

We spoke to the Tech Team about this issue today. This happens when the size in the item specifics is larger then the recommended size for the letters. 

For example if you are selling a coat and the length is 60 inches. The system sees this as too big for a letter and don't show it as an option. 

If you change the size it should show as available. 

Thanks,

Dave

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