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‎29-03-2023 2:28 PM
@a-touch-of-sparkle wrote:
Hi
I am having a few problems with "BUY 2 GET 1 FREE" offers.
1. Certain items, you are giving a discount of £1.92 for each item that costs £1.90, and I have had others where you have given a discount worth more than the original cost ( on multi items of the same price)
2. sometimes you are allowing two free if they purchase 6, which is what I would expect, but on other items I am having to manually refund when I notice.
Should it make a difference if the buyers mix and match from different listings, as I was assuming that this was the point of the offer?
Hi @a-touch-of-sparkle ,
It may be that the amount is being rounded up. I will need to take this offline and have a further look into it. I can see that this is being discussed on another thread on the selling tools board so will update there once we have checked into it.
Thank you,
Kat