@a-touch-of-sparkle wrote:

Hi

I am having a few  problems with "BUY 2 GET 1 FREE" offers.

1. Certain items, you are giving a discount of £1.92 for each item that costs £1.90, and I have had others where you have given a discount worth more than the original cost ( on multi items of the same price)

2. sometimes you are  allowing two free if they purchase 6, which is what I would expect, but on other items I am having to manually refund when I notice.

 

Should it make a difference if the buyers mix and match from different listings, as I was assuming that this was the point of the offer? 

 

 


Hi @a-touch-of-sparkle ,

 

It may be that the amount is being rounded up. I will need to take this offline and have a further look into it. I can see that this is being discussed on another thread on the selling tools board so will update there once we have checked into it.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply