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‎15-03-2023 2:37 PM
Hi,
We had a few listings removed about two weeks a go, all relating to weed killer. We are not a manufacturer, just a retailer. The listings removed were a bit random, and we have other similer listings which were not removed. I contacted Customer Services on the 1st March and spoke to Paul. He understood my points of view and agreed it seemed as though we had done nothing wrong, but needed the 'specialist team' to investigate further. I would receive a reply in 72 hours. I've heard nothing yet, so I am anxious to clarify the matter. Also, eBay sent messages to all customers in our sales history, claiming the product is to be recalled! This caused complete havoc and a member of my staff spent three days dealing with the complaints. We have been selling this product for 5 years without issue. Can you find out if there is any follow-up please?
Thank you,
Julian