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@satnavcat1205 wrote:

Sold item, received money, posted item to address shown on eBay.  Item was refused as buyer has moved - they forgot to update their details!  Royal Mail has returned parcel to me.  Buyer still wants item.  How do I get them to pay the postage charge I will incur?  

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Hi @satnavcat1205 ,

You will need to organise with the buyer to see if there is another way he can make the payment to you possibly through paypal.  As the original transaction has already been completed, there isn't a way for you to take payment through eBay just for postage.

Thank you,

Kat