Hi,

Yes i did this on the day this person was refunded but i was told i should have used the partial refund tool, when i explained to them i was advised not to do this by a eBay representative. They just told me i was misinformed and that was that.

They would not let me appeal it and again just said report them. This is the reason i am frustrated with eBay i read peoples issues on here week in week out and none of them ever get resolved. The answer always seems to be in a more polite well oh well tough your a seller not a buyer.

When will sellers get the same protections from fraudualnt buyers as buyers?? Buyers get there money back at the snap of their fingers but us sellers have to jump through hoop after hoop to be told ah well tough. 

You report buyers and nothing gets done, when i ask what's happened to this buyer the response is we can't tell you. Its because you don't do anything and its all talk, like politicians.

I have asked for figures of how many members have been banned from eBay for misues of returns and im told we can't tell you, surprise.