Hi @ak_craft_crazy ,
In order to appeal it you would need to contact customer support rather than through the case. The case won't allow it now so it would need to be manually reviewed. It would be best to contact by phone or chat. I cannot guarantee the outcome but this would be the best route.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
