@mteconlineshop wrote:

Hi

 

Can you help with Archieving paid & despatched orders, as from last Monday any order that has more than one item will not archive. Been in touch via th ehelp contact but they do not understand

 

Many sellers are having the same issue


Hi @mteconlineshop ,

 

I have just looked into this and there have been further reports. Tech have identified it as a bug on site and are currently working on it. I will add your account to the ticket and once there is an update I will post back.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply