Hi @raymc16 ,
No worries. I will let you know why I'm asking this detail and maybe you might be able to get a friend or family member to help figure out what version your iphone is. If you have an older iphone for example iphone 7, iphone 8 these run on older operating systems that are no longer compatible with the eBay app. This happens because older system no longer get security updates. This could be the reason why you are having issues. If it is, then you would need to use eBay either through a web browser on your phone or from a desktop/laptop.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
