Their email was about telling that they decided to remove the listing due to pv.   There was an option to Appeal or End the listing.

I just ended the listing, because from last year's experience, when the same case with the different item was taken out, the listing was on suspension for months and months not even being dealt with even after many attempt to explain the same thing - many other sellers are listing the same item without being pulled off, but why was this item targeted?

So, this is the exact the same case happening again after about 1 year.

Thank you for your information.  We hope the situation like this will not happen again.

We will try to contract the CS regarding the case too.

Kind regards