DAY 35 - Still no credit on my account despite being told this was going to be fixed on the 15th of April. Can you believe anything eBay tell you when it comes to a software defect affecting your account that puts £15,000 worth of incorrect charges onto your account and puts you into a negative balance? Another email sent to UK customer help outlining their failure to deliver again the response another generic email thanking us for our patience while they deal with this problem etc etc etc and that they will escalate the problem with another ticket raised lost count of how many times they've done that already to no effect...