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10-04-2026 4:23 PM
Hi @uk_photo_prints ,
That's completely understandable. There are different factors involved in the crediting fee process as every account will have different fees due to category, item prices, shop allowances etc. I am not the expert in that area but I know they are currently working through the accounts.
If an issue arises with an account restriction please let us know here and we will do our best to have it checked.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply