Hi thanks for your reply and very good suggestion I certainly will try and join weekly and flag this up if it's still ongoing which I very much expect it will be given eBay's past performance on this problem to date. I have to admit I feel incredibly let down and disappointed by eBay on this problem. I completely understand problems do occur and can take some time to resolve as I've been selling on the platform for a long time and I really don't like to to speak badly of eBay but on this issue I think it's completely justified. I don't know how many people are affected It seems to have happened on the 13th and 14th of March but don't know if it affected just anchor stores or any of three different types of stores you can have. I guess those affected could be a few pounds here and there to hundreds of pounds or thousands of pounds like myself and not noticed it, I was told by eBay concierge that there were more sellers affected and one of them mention one of the larger booksellers on eBay had the same problem. Whether anyone else has ended up with and negative balance as a result of this defect I don't know maybe I'm unique.