Hi @tools-for-u ,

Thank you for your reply.

I understand where your coming on this, however eBay's policy is that we don't offer compensation when our services are interrupted.While we do everything possible to ensure they are working, unforeseen issues can arise from time to time. Some technical issues can be more complex and take time to resolve. I know this may be disappointing but should our service be interrupted, our User Agreement states that eBay is not liable for any loss arising from use of our site.

Thank you,

Kat