fps_fiesta_parts_specialist_ltd
Engager

‎25-02-2026 1:06 PM

I will be cancelling my ebay shop tomorrow it's a massive joke this I've just started this business with thousands of items ready to list and this happen and they cant sort it should be sorted with in 24hrs they no what they changed change it back

0 Helpful

stuartgordonltd
Engager
In response to fps_fiesta_parts_specialist_ltd

‎25-02-2026 2:41 PM

Request a call back from an advisor .if you get through to Ireland you might get answers if abroad just hang up they haven't a clue.  

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bmpartswm
Contributor

‎26-02-2026 12:14 PM

Still no update about when this will be fixed ?

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stuartgordonltd
Engager
In response to kat@ebay

‎26-02-2026 2:55 PM

Any updates .are eBay even reading the replay on here you have your customers closing there business with you as they can't access a decent fast way to list there stock and even more annoying can't revise old listings . Why will eBay not reply to anyone .there are 6 pages on this thread . Why can't eBay give an honest factual reply. If this issue is never going to be resolved then there will be plenty more leaving the eBay platform . Average £20000 in fees for most that must add up to a significant loss to you directors .

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tools-for-u
Contributor

‎26-02-2026 5:49 PM

EBay said Thursday it is cutting about 800 roles, or 6% of its workforce, in the latest round of layoffs at the e-commerce company.

 

Just came up on my news feed 

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stuartgordonltd
Engager
In response to tools-for-u

‎26-02-2026 9:53 PM

I phoned an advisor today in Ireland. She didn't seem to think it was a big issue . Solution was to delete app and do everything using classic site. So I have a feeling nothing is going to be done about this. Even eBay have stoped replying saying they are working on the problem. Has anyone else had any joy using older versions of app. I can't get it to work

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barlowrdtyres
Contributor

‎26-02-2026 9:56 PM

Still using the older version been working fine dont know if its the device im using android s25 ultra been using the older version since start of this problem 

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06holmesh
Contributor
In response to barlowrdtyres

‎26-02-2026 9:58 PM

How do you get the old version please

Sent from Outlook for Android<>
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virtualspares-uk
Contributor
In response to barlowrdtyres

‎26-02-2026 10:27 PM

How do you get the older version ? Its only business accounts thats affected by this issue Sent from my Galaxy
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barlowrdtyres
Contributor
In response to virtualspares-uk

‎26-02-2026 10:29 PM

Ive explained in previous pages how to download and provided a link 

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biker.will
Contributor
In response to virtualspares-uk

‎26-02-2026 10:50 PM

Just list in a different category. I listed stuff a couple of days ago in
the completely wrong category but some of the items have sold. Does anybody
actually shop by category?? Ebay obviously dint give a stuff about business
sellers, why should I care about their categories.
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virtualspares-uk
Contributor
In response to biker.will

‎26-02-2026 11:18 PM

Good idea lol 👍Sent from my Galaxy
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stuartgordonltd
Engager
In response to barlowrdtyres

‎27-02-2026 6:21 PM

I'm thinking it must depend on phone I have a fairly new android phone . And I can't get old version to work just exactly same as newer versions.what phone are you using. Probly cheaper  for me to get a new phone .cheers

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stuartgordonltd
Engager
In response to biker.will

‎27-02-2026 6:24 PM

That exactly what I'm thinking.it will completely mess up there systems but that's there problem. Look up the fees and choose the lowest fees . All categories use different fees.  Why have eBay stopped replying 

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taggerbm
Contributor
In response to stuartgordonltd

‎27-02-2026 6:24 PM

My m8 got and iPhone and he's not having same issue as us.
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barlowrdtyres
Contributor

‎27-02-2026 9:45 PM

I have s25 ultra so not a new phone seems to work fine older version 6.241.0.1 seems to work fine turn off auto update on the play store might have to install older versions than the above one as it wont just work if you download the the above version straight away. 

Start with the oldest version that it will let you install and then keep installing the next version up till you get to version 6.241.0.1  then should work fine 

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barlowrdtyres
Contributor

‎27-02-2026 9:54 PM

Sorry meant not a old phone s25 ultra fairly new phone so I don't think its the phone 

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stuartgordonltd
Engager
In response to barlowrdtyres

‎28-02-2026 8:27 AM

Thanks for reply. Will try again with older versions. You should get a job with eBay .they haven't come up with a single helpfull solution to this issue . And they won't even reply to this thread. When you say an older version .is it the date the app was made or is it a different version with lower numbers than 6241.01

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stuartgordonltd
Engager
In response to kat@ebay

‎28-02-2026 8:31 AM

Hi we are still waiting for a solution or proper update. We all spend a lot of money on fees and shop subscriptions . What are eBay going to do about this . Is there a reason there are never any replys on this 6 pages of complaints . This isn't just a glitch that sorts it's self in 24 hours this is people's income 

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