Hi angels7-2008, thanks for your post.

If the buyer was the one paying for the label, then the refund would go to them. If you set up free shipping for buyers, then you'd need to click here and request a refund. Your request will be reviewed within 14 days, and if it qualifies (which it should if it wasn't used), you will get a refund then.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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