Hi, can you please clarify, by "the private email account linked to your Ebay account", are you referring to what I've been calling 'eBay Messages', i.e. the in-account messages from eBay and (possibly) buyers and sellers?

Reading your post, I'm now worried that, as well as 'proper' emails (to an Outlook or Gmail account, for example) and what I call 'eBay Messages', there is a third method by which eBay communicates with members, one which I'm unaware of, and which eBay has never used to communicate with me!

I suspect we're talking about the same thing, though, just using different terminology. And it does look from tressygirl's and papso22's posts that they received neither an email nor a message in their eBay account.

At the risk of repeating myself, I got the email (Outlook) on the 8th, but there's definitely no such message in my eBay account, not with a date of 8th April, and not with any other date. You'd think that everybody would receive that, even if - for whatever reason - they didn't receive an email.