Item removed for policy
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02-06-2026 8:02 PM
I bought an item on the 19th of may it hasn't turned up, now when I try to find it, it says this has been removed for a policy violation. The sender has shut down. How do I get my money back. It's nuts eBay shuts it down then I have to wait, what are we paying insurance for
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Item Not Received
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03-06-2026 12:04 AM
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03-06-2026 6:20 AM
Have you contacted eBay?
Items can be removed for various reasons, but if a seller is removed from the site, they have conducted some serious selling misdemenours, and to protect their members eBay remove them permanently from their site.
If you have contacted your payment provider first for a refund, well and good stick with that. If not contact eBay first, ( do not claim from both Companies at the same time ), for your refund as you cannot now claim from the seller.