Put 2 shipping labels on 1 parcel using ebays 'simple delivery'

thill36
Contributor

‎02-06-2026 1:38 PM

Obviously this has now created a problem (which I now know)...only 1 label can be scanned at the PO which I didn't know at the time, the other label is in limbo and 'not dispatched' and will remain although both items were in the package I posted.

I've messaged the buyer about this and given him the 1 tracking number he needs but does this mean ebay will not release/ or recuperate the funds for the 2nd not dispatched item?

 

Any help will be great, thanks!

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61stephenuk
Mentor

‎02-06-2026 1:46 PM

eBay will release your funds in around 14 days for the untracked item provided the buyer doesn't try to claim not received for it.

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thill36
Contributor
In response to 61stephenuk

‎02-06-2026 2:26 PM

Hmmm...and there might lay the problem, messaged him about the parcel containing the 2 items and tracking number to follow and refunded him on the other item postage and heard nothing back, the only thing maybe on my side is that I took a photo of the shipping labels on the parcel. They say ebay is always on the buyers side...watch this space.

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