If this was a Simple delivery transaction and the buyer the correct case,  that is,  ' Damaged in Transit',  then eBay should take over the refund,  you get to keep the payout,  and the buyer does not need to send the item back.

 

Any partial refund,  is entirely between you and the buyer,  eBay do not get involved in partial refunds.

 

@al.hawkes1960