non responsive seller
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on
28-05-2026
7:52 PM
- last edited on
28-05-2026
8:25 PM
by
kh_femi
I bought a gas hob on 12th of Feb [ came with 2 year guarantee ] to fit in my kitchen when ready.
about a month ago we opened & fitted the hob only to realise it was illegal, there was no gas cut off sensor to sense a flame out. [ illegal under UK law ]
I informed seller & he stalled by saying he'd get in touch with his supplier. No response for ages so i threatened trading standards or Ebay, to inform them he was, under UK law selling illegal gas hobs !
We then got a reply saying sorry, send it back, for full refund.
Sent it back [ got proof ] & delivered 21st May. Have sent 2 messages asking them to refund me. No response !
They've had it a week now & i dont know what to do next ?
- Labels:
-
Customer Support