How do I retrospectively change a grading for a review I've written?

halmar_silyh
Member

‎27-05-2026 9:54 AM

Hi all. I've posted a review for an item I cancelled. No negatives, just didn't buy it so there was no need for a review request to appear! But it did and I completed it. I labelled the the review 'neutral' because I wasn't purchasing anything. But the seller was helpful so I think I should have labelled it 'good'. How can I retrospectively change a review grading?

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0 Helpful

tressygirl
Pro Mentor

‎30-05-2026 5:54 AM

Although a neutral feedback doesn't affect the seller's performance scores,  I agree it still does not look good on a seller's profile ,and as you now feel the seller was very helpful , it's right it should be removed.

 

Send the seller a message to send you a feedback revision to complete.

 

@halmar_silyh