It might help if you changed from a private to a business account and had an any reason returns policy which showed you respected your buyers' consumer rights.
Buyers would not have to pay the buyer protection fee which is added on to all items sold on private accounts.
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
