When you suggest sending my item the old way, do you mean still go through
eBay and select ( for instance) DHL then its tracking will link through. Or
go to DHL separately outside eBay then add the tracking number to my item?
I am an infrequent user so am finding eBay a total nightmare now.
Just to add: the second customer service man I spoke to who could not
resolve my issue cut me off. When I phoned again ( rather they called me
back) I am sure it was him again, same voice same accent- but he didn’t
‘remember’. Too quickly he said he would escalate my problem of not being
able to repost my item with correct size ( having refunded and possibly now
lost my buyer). But I have heard nothing from eBay and there is nothing in
my account or messages to indicate he did this. As there is no item posted
I don’t see how he can?
Meanwhile the wrapped weighed measured labelled parcel is sitting in my
hallway unsold and unsent.