Refund but lost voucher

johnw4553 · ‎30-04-2026

Morning

i have an issue , I purchased an item used a £50 off voucher from eBay . The item didn’t turn up or get posted etc after raising claim got refund money back but now I’ve lost my voucher . Surely I should get this to use on another item ? Is there an online chat or phone number I can speak to someone about this as feel unfair

thanks

papso22 · ‎30-04-2026

You need to read the T&Cs of the voucher. Fairness doesn't come into it.

tressygirl · ‎30-04-2026

I'm afraid there's no point trying to contact someone over this, it's a ' one shot' , one use voucher, not refundable if a transaction is not fulfilled.

@johnw4553