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27-04-2026 4:01 PM - edited 27-04-2026 4:02 PM
If you paid for the original label (ie. had free postage on the listing) you can cancel it for a refund here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
If the cost of postage was on the listing that means the buyer paid for it and that will be automatically refunded to them in 30 days.