Item too small Sellar won't take returns

0190bullhead
Contributor

‎25-04-2026 10:19 AM

I bought an item for my motorbike and it's tok small, I've messaged the seller and try have stated that they don't accept retutns even though ivf paid buyer protection. Aldi eBay gave closed it and I don't know what to do now.

Any grill appreciated.

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0 Helpful

tressygirl
Pro Mentor

‎25-04-2026 10:23 AM

It all depends on the reason you gave for the return.

 

If you claimed ' does not fit'  and the seller has a No Returns policy on their listings,  then the case will close.

 

If the item was misdescribed,  you should have selected item Does Not Match Description or Photos,  and if purchased within 30 days the seller would have been enforced to  refund.

 

Once a case is closed another for the same item cannot be opened with eBay.

 

You can try your payment provider,  see if they can help with a refund.

 

@0190bullhead 

0 Helpful

0190bullhead
Contributor
In response to tressygirl

‎25-04-2026 10:24 AM

Thanks for your help, much appreciated 👍

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tressygirl
Pro Mentor
In response to 0190bullhead

‎25-04-2026 10:24 AM

You're very welcome . 🤗

 

@0190bullhead 

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