Hi John, thanks of your reply.

1. The seller was an individual.

2. I initially asked the seller for a refund (and return) but he ignored it, then with ebay I opened up a case that stated the item was faulty.

3. This is the item number- 397792586564

4. Ebay refunded and said it was for the "full amount"

5. I think it was just a refund from ebay as the case was won in my favour. i wasn't even asked to return the item.

Really not sure what to do.