I generated the £7.19 label and it was unused due to the sizing error, this label and the Royal Mail label bought via their website for £18.00  came out of my funds/paypal. The item was still sent to the buyer and feedback was received. Why did eBay chat tell me I could have a refund, once the item was received. I specifically asked the agent, ‘to be clear I can have a refund once the item is received by the buyer and I send you proof of receipt’. They said yes, that is correct. EBay have since told me I could contact the buyer to get the money refunded from them. I could understand it if the buyer had not received the item, but why refund them the money, yes the buyer did pay the postage, but I, the seller, sent it. What do they expect me to pay the postage with? Peanuts!