Hi John

Thank you for your help.

OK i ordered a box of 120 pouches of felix adult cat food....i was sent 7+yrs Senior cat food (not what was on the listing). I messaged seller & explained it wasnt the same item as on the listing & that my cat is under 2yrs old. They said they would send a replacement which they did, this time is was just 1 box of 40 pouches for 2-12month old kittens....again not the same as listing. I asked about sending the first wrong boxes back & they wanted me to weigh & arrange the return. At this point 
I gave up dealing with the seller. Also both boxes were sent from Amazon with someone elses name on, just my address. 

If this could be resolved with out speak to customer services i'd love to know how! Oh & yes i opened a order not received report with ebay due to there being no option for wrong item sent.

Thank you