@capture33 wrote:
Hi. I've purchased a product from a fake account.
Just to add to all the other good advice here, and as we are working with little information from you that is, how do you know this is a fake account.
If you mean the seller has been removed from eBay and you have not received your item, or received it and it's damaged, to make a claim for a refund you need Customer Services' help.
Contact them here for a Call Back. Lines open at 8 a.m. today 9 a.m. on weekdays.
https://www.ebay.co.uk/help/eua?id=5190
@capture33
