Hi 11294311938yki, thanks your post.

We're very sorry to hear that, I'd be happy to take a further look, so if you could confirm the item number, I'd appreciate it. However, please note that if this case was appealed already, I wouldn't be able to take further action as we cannot appeal cases multiple times.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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