04-04-2026 3:36 PM
Hi can anyone help i sent item to buyer by royal mail signature ,i have done track & ,trace royal mail saying i,ts delivered but buyer saying hes not recived and now wants refund what can i do regards
04-04-2026 3:44 PM
You can send them a polite message with the tracking details showing that the item was delivered.
Should they open a case for item not received, enter those tracking details, and the case will close in your favour, no refunding.
@jif2664
